E32Ultipro (2024)

FAQs

What is the default password for UltiPro? ›

Username: Your username is your last name, first initial, and your employee ID number. Default password: your date of birth. Click the Log In button. You will immediately be taken to the Change Password screen and asked to change your password from the default.

From your home screen, touch the Time Off tile. Make sure the Time Off option is set to Time Off (Request). If not, touch the drop- down arrow to change it. Touch the blue Request Time Off button.

❖ Your UltiPro account will automatically lock if you do not log in at least once Every 120 days and you will need to contact your HR office to reset your password.

You may reset your own password if you forgot it after your original set up ” and then enter your user name which will the email provided there will be a link to UltiPro prompting you to answer eate a new password (NOTE: security question answers are case sensitive . Drive not Dr). l prompt you for a new password.

1. Go to E44.ultipro.com – type only those letters into the address bar of your browser. 2. On the Sign In page, enter your User name (Personal Email Address) and your Password (Birthdate in MMDDYYYY format), and then Sign In.

The 'Client Access Key' & the 'User Access Key' can be found on your UltiPro Web Service administrative page. PLEASE NOTE:The Client Access Key is also known as the Customer API Key, and theUser Access Key is also known as the User API Key.

Your Workday Employee ID number is what you'll use as your username to access the UKG Pro portal. To find your Workday Employee ID number, go to Workday > Personal Information > About Me > Job. Your Workday Employee ID number will appear at the top of the page.

If you've forgotten your UKG login or need help resetting your password, please reach out to your HR/payroll department directly for help. Need more support for your UKG solution? Head to our Support page.

How do I contact UltiPro? ›

While this may seem like a difficult task at first, you can easily contact a representative by calling the Ultipro customer service phone number at (800) 432-1729, e-mailing Ultipro at ultiproinfo@ultimatesoftware.com, or by completing a form at https://www.ultimatesoftware.com/ContactUs.

Passwords expire after 180 days, and the user is prompted once to reset a password that is older than 180 days from the last password change date. You cannot re-use any of the last 24 passwords. User accounts are locked if inactive for 30 days for first time users and 180 days for existing users.

The first time you log in, you will use your birthdate (MMDDYYYY) as your password. After the first log in attempt, UKG Pro requires you to change the default password to a unique password.

IP_Address:8443 to the cloud key and the default credentials are ubnt/ubnt - unless that was changed.

1. Click the “Forgot your password” link on the main login screen Page 2 2. Enter your username under “Let's get started”, then click the “Go” button. Answer the security questions you had setup, then follow the instructions as the system directs you.

Question: What is a company Access code? Answer: The company access code is the code an HR/System Admin creates when they are setting up the UKG Pro mobile app. The code is unique to the company and once set it cannot be changed. This code is used on the first screen of the app to tide together the tenant and the app.