Industry Spotlight
Streamline retail scheduling for increased sales opportunities. Free your team from scheduling hassles to focus on engaging customers and providing exceptional service.
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Revolutionizing retail engagement
Enhance your retail business with SUMO Scheduler's advanced appointment and event scheduling tools. Unlock untapped sales potential, streamline employee schedules, and elevate customer service for seamless coordination and enhanced satisfaction.
- Simplify the process of coordinating appointments and in-store events.
- Improve client service, leading to increased customer satisfaction and loyalty.
- Reduce appointment friction and convert more customer inquiries into in-store visits with user-friendly scheduling tools.
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Real world results that are helping out retail partners to fulfill their missions
+35%
Customer & staff satisfaction
+25%
Staff productivity
+70%
Appointment bookings
-35%
Appointments cancellations
Typical Retail Use Cases
- Personalized shopping experiences
- Customer events
- Improved operational efficiency
Personalized shopping experiences
Fitting sessions: Allow customers to book time slots to try on clothes, or receive personalized fitting assistance.
Curated shopping experiences: Schedule appointments for customers to browse curated products or book time with a personal stylist or product specialist.
Customer events
In-store demos: Schedule hands on demos of new products.
Events: Host workshops or training sessions on product use or styling tips, creating a more engaging customer experience.
Product launches: Host exclusive, invite only product launches and events.
Improved operational efficiency
Reserve inventory: Allow customers to schedule appointments to pick up reserved online orders or hold items.
Service appointments: Schedule appointments for product installations, repairs, or other in-store services, streamlining the process for customers and staff.
Delivery & assembly: Schedule appointments for product delivery, ensuring a smooth and efficient process for customers.
Powerful Scheduling Capabilities for Retail
SUMO Scheduler provides retail businesses with user-friendly customer scheduling software, streamlining operations and maximizing productivity. With SUMO, your team can spend less time coordinating schedules and more time focusing on serving clients and driving sales.
Community engagement
Utilize online appointment and event scheduling to connect with customers, clients, and community partners. Implement SUMO across various platforms such as your retail website, email, text messages, or social media channels.
Tailored Scheduling Experience
Engage customers and clients with customized scheduling flows tailored to their specific needs. Utilize powerful resource pool technology to ensure optimal scheduling and resource allocation.
Automated data capture
Reduce administrative workload and capture essential customer information directly within the SUMO platform.
Complete engagement platform
Expand outreach efforts by offering one-on-one appointments, group events, and classes that queue scheduling options to enhance customer engagement and satisfaction.
Easy to scale, use & manage
Manage unlimited users across multiple store locations. Admin can create custom scheduling processes by user and role, aligning with your go-to-market sales strategy and brand.
Right-sized your solutions
SUMO’s flexible product packages & pricing are right-sized for your business needs.
Easy to implement
Get up & running fast with help from SUMO’s in house implementation & support team!
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Happy Clients
See what our customers and fans around the world are saying about us.
The implementation process was seamless as their team was always available and very easy to work with. We're now able to more easily set up and manage user schedules.
Ashley Jones Associate Director - Salesforce Neighborhood Trust Financial Partners
SUMO's appointment scheduler is robust and technically scalable, and the have strong online support. Happy to report positive experiences with them.
Jim Gilbert Salesforce Consulting Director Huron Consulting
This tool has helped our students schedule appointments with our reps at a time that is convenient for them. It has really helped us spend our time on the right students.
Taylor Neece Dean of Admissions California Baptist University
The seamless interaction between SUMO and Salesforce enables us to quickly send appointment invites, and easily know when a student has scheduled an appointment.
Rebeca Lamadrid VP, Operational Effectiveness The Washington Center
We highly recommend SUMO due to the superior customer service and support! The level of support we receive goes above and beyond. Thank you SUMO for your support!
Greg Thatcher IT Manager Five Star Professional
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Supporting top-rated companies to concentrate on their core priorities
Jewelry Retailer
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20,000 sales reps automate scheduling with SUMO.
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Online retailer achieves sustainable business growth with automated appointment scheduling.
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Take your customer engagement to the next level
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